Privacy Policy
Last Updated: January 2025
At Bloom & Burrow, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our Holiday Décor Instant Quote form.
Information We Collect
When you submit our quote form, we collect the following information:
- Contact Information: Name, company/role, email address, and mobile phone number
- Business Information: Business location, space details, ceiling height, and service preferences
- Optional Information: Brand preferences, photos of your space, and interest responses
- Automatically Collected Data: Google reCAPTCHA data (for bot protection) and privacy-friendly analytics data (for improving our service)
How We Use Your Information
We use your information solely for the following purposes:
- To provide you with a custom holiday décor quote
- To contact you regarding your quote and potential service
- To schedule installation appointments if you proceed with our services
- To improve our website and quote form experience
- To prevent spam and fraudulent submissions
Third-Party Services
We use the following third-party services to operate our quote form:
- Google Forms: To store and manage form submissions
- Google Drive: To securely store uploaded photos
- Google reCAPTCHA Enterprise: To protect against spam and bots (subject to Google's Privacy Policy and Terms of Service)
- Umami Analytics: Privacy-friendly, cookieless website analytics to understand visitor behavior and improve user experience
Data Storage and Security
Your information is stored securely using Google's infrastructure. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Uploaded photos are stored in Google Drive with view-only access links. Only authorized Bloom & Burrow personnel can access your submissions.
Form Data Persistence
To enhance your experience, we temporarily save your form progress in your browser's local storage. This allows you to resume your quote if you accidentally close or refresh the page. This data is stored locally on your device and is automatically cleared after you successfully submit the form.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of future communications
Data Retention
We retain your quote information for up to 12 months for business purposes. If you become a customer, we will retain your information as required for service delivery and legal compliance.
Cookies and Tracking
We use privacy-friendly, cookieless analytics (Umami) to understand website traffic and user behavior without tracking you across the web. Google reCAPTCHA may set cookies for security purposes. You can control cookie preferences through your browser settings.
Children's Privacy
Our services are intended for businesses and are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Email: [email protected]